FAQ

If you have questions, Radial Nutrition has answers! Below, we answer your most frequently asked questions. If your question is not addressed below, please visit our Contact Us page and get in touch.

Q: I am new to health supplements and don't know where to begin. Can you help?

A: We are happy to help! First, you can narrow things down easily because our products are grouped according to supplement type. For example, we have entire sections for supplements that support various health concerns, including heart health, men's health and weight management. We also have NASM-certified fitness nutritionists on staff to assist you in selecting the right solution.

Q: How long will it take to see results?

A: The answer to this varies depending on the product in question. Regardless of which supplements you use, though, consistency is key. As long as our supplements are taken consistently and as directed, they will built up effectively in your system to provide the most optimal results. Most customers are thrilled with their results. In the unlikely event that you aren't, please refer to our return policy and money-back guarantee. We recommend taking our supplements with a healthy diet and exercise routine for maximum results. Please consult your physician before taking any supplements.

Q: Are free samples available?

A: Although we don't provide free samples, our products are backed up by a 30-day money-back guarantee. If you're not completely satisfied, we'll refund 100 percent of your money. We also offer special deals and promotions from time to time, and you can sign up for email alerts by contacting us or by following us on social media.

Q: What is your privacy policy?

A: Click here to view our privacy policy.

Q: Where are your supplements made?

A: Our supplements are designed and manufactured right here in the United States. However, we source our ingredients from around the world. In general, we select ingredients based on wherever the best growing conditions are at any given time. We do this to ensure that you only get the best.

Q: Are your supplements safe?

A: As you may already know, many supplement companies make big claims and do nothing to back them up. All too often, they refuse to be transparent about their processes. You never have to worry about that with Radial Nutrition. Our supplements are designed and manufactured in facilities that are regulated and inspected by the FDA. Our processes adhere to strict Good Manufacturing Process standards, and they undergo rigorous quality control and assurance testing.

Contrary to popular belief, dietary supplements are regulated to some degree by the FDA. For one thing, marketing claims are monitored by the FDA, and the agency takes steps to prevent supplement manufacturers from making false claims regarding what their products can do. All manufacturing facilities are subject to inspection by the FDA to confirm that they adhere to Good Manufacturing Practices, or GMPs. GMPs cover the entire process, from sourcing of raw materials to product testing.

Q: Can I place an order over the phone?

A: No. At this time, we only accept orders over the internet.

Q: I already used some of the product but would like a refund. Can I get one?

A: Yes, that is no problem. As long as you request a refund within 30 days of placing your order, you will receive it. That is true even if you have used some or even all of the product. In the unlikely event that you aren't happy with your purchase, contact us via email to request a return authorization. Please write "Refund Request" in the subject line, and include your order number and a brief explanation in the body of your message. We will issue a full refund upon receipt.

Q: Are your products sold in any retail locations?

A: At this time, our products are only available through our website and other 3rd party online retailers. This may change in the future, however, so please check back often.